Leasing Associate
Riyadh,
Saudi Arabia
At Solana Living, the Leasing Associate is responsible for carrying out the full day-to-day leasing cycle, from lead follow-up and property tours through application, documentation, contract coordination, and client follow-up. The role contributes directly to occupancy and revenue targets by providing professional, timely and accurate service to prospective and existing clients while following approved Leasing processes, policies and procedures.
● Execute leasing plans to achieve occupancy and revenue targets across Solana residential compounds.
● Maintain up-to-date knowledge of available units, rental rates, lease terms, upcoming vacancies and lease expirations across Solana properties.
● Receive, manage and follow up assigned leads promptly through phone calls, WhatsApp and email, and maintain accurate lead status in the company CRM/system.
● Schedule and conduct property tours and present the compounds, units, facilities, rental terms and relevant policies professionally to prospective tenants.
● Understand prospective tenants' requirements, recommend suitable units and convert qualified leads into leasing transactions.
● Prepare and communicate rental offers and explain rental rates, payment terms, commissions, deposits, utilities and other applicable leasing conditions.
● Guide prospective tenants through the application process, collect required documentation and ensure applications are complete before submission for approval.
● Coordinate with the Leasing Manager and Contracts team on client approvals, leasing exceptions, contract preparation, Ejar requirements and other leasing documentation.
● Follow up with clients on contract approval, rental payments, commission, security deposit and all required pre-move-in requirements.
● Coordinate with Property Management to confirm unit availability and readiness and to arrange approved move-ins, key handovers and related leasing requirements.
● Manage lease renewal follow-ups, communicate renewal offers and escalate negotiations, exceptions or termination cases to the Leasing Manager when required.
● Build and maintain professional relationships with individual and corporate clients and provide timely responses throughout the leasing process.
● Maintain accurate leasing records, client information, documents and activities in the systems used by the company.
● Prepare and submit required daily, weekly and/or periodic leasing reports and provide updates on leads, tours, applications, deals, renewals and challenges.
● Conduct market and competitor observations and share relevant feedback on pricing, demand, client preferences and market opportunities with the Leasing Manager.
● Coordinate effectively with Contracts, Finance, Property Management, Marketing and other departments to ensure a smooth leasing process and tenant experience.
● Comply with approved leasing policies, procedures, pricing, approval authorities and company standards, and escalate any requested exception for approval.
● Support other Leasing team members when required to ensure proper coverage of leads, calls, tours and daily leasing activities.
Bachelor's degree in Business Administration, Real Estate or a related field
1+ year experience in Leasing, Sales or Business Development in the Real Estate sector
Communication skills
Interpersonal skills
Leasing and contract coordination
CRM / lead management
Property and market knowledge
Ejar / leasing documentation knowledge
Microsoft Office / business systems
Documenting and recording information
Teamwork
Time management
Customer focus
Accountability
Proactivity